How We Work
Here is a step-by-step breakdown of how our résumé-development process works. Click on any of the steps below for more details.
1. Select a service or request our free résumé assessment
Choose from our 5 all-inclusive résumé packages or select a résumé service a la carte. If you're having trouble deciding, request our free 12-point résumé assessment so we can give you some guidance. And if you don't have a résumé on file, no problem. Give us a call and we'll get you started.
2. Choose from Paypal, GoogleCheckout, or mail-in payment
Once you've selected a résumé service, you will be prompted to choose either Paypal or GoogleCheckout to process your order. Both you and BrightSide will receive confirmation immediately following your payment. We realize online payments aren't for everybody. If the 12-point résumé assessment isn't enough to qualify us as your trusted career consultant, feel free to call us so we can provide you with the necessary information to mail in your check.
3. We'll set up your consultation and provide instruction
All of our 5 résumé packages include an intitial consultation to discuss strategy and generate new content. We'll contact you via email to offer a list of availability for this discussion, including options for evening appointments. If a questionnaire is necessary to facilitate your generating accomplishments, we will forward one to you via email.
4. You'll receive your résumé as an MS Word file in 5-7 days
Delivery time will vary depending on our workload and the size and scope of your project. Rush orders (24-48 hour turnaround) are available for an additional fee, again, dependent on the aforementioned variables. We will send revision guidelines alongside this first draft of your résumé.
5. Provide us with feedback and enhancement requests
Revision edits tend to be minimal since our writers work diligently to create a flawless first draft. Keep in mind that absolutely every single aspect of your résumé will have been carefully examined and deliberately executed. There's a reason behind everything we do. This said, you're the one who will be defending your résumé in an interview so we encourage you to provide candid feedback on the résumé's content, format, message, and strategic effectiveness. Guidelines for providing constructive feedback will be included with the delivery of your first draft.
6. You'll receive your final résumé in Word and PDF formats
Since most revisions involve minimal changes, turnaround for the final draft is typically 1-2 days. This said, our first draft may inspire you to recall more accomplishments than were previously explored in our initial consultation. Should this be the case, you may opt for a follow-up consultation at hour hourly rate. You'll be supplied with Microsoft Word and Adobe Acrobat files-the industry standard for résumé submissions. ASCII (text only) versions are also available to facilitate web and email applications.
Within a week, you'll be showing off your new résumé to friends, family, colleagues, headhunters, and employers. You'll be surprised at how confident, qualified, and empowered a BrightSide résumé will make you feel. Read some of our client testimonials to see what we mean.


