How We Work
Here is a step-by-step breakdown of how our career counseling and job-search coaching process works. Click on any of the steps below for more details.
1. Match yourself up with a qualified counselor
The first step to successful counseling or coaching is finding a qualified counselor who fits your needs. Equipped with our multi-faceted experience and training in career counseling, job-search coaching, recruiting, and résumé development, we’re positioned to help you define, reinvent, and navigate your career path. Whether you’re looking for career direction, résumé guidance, or both, BrightSide is your long-term professionally (and nationally) credentialed ally.
2. Send us your existing résumé
In order to gain a basic understanding of your professional situation, confirm your need for career counseling/coaching, and avoid generic and redundant questions about your work experience, education, and skills, we request that you send us your résumé as a precursor to speaking with you. Feel free to include target job titles and/or an explanation of your situation.
3. Receive your complimentary résumé assessment
We will conduct a 12-point assessment of your résumé and email it back to you. In reviewing our assessment, you’ll gain an understanding as to how you’re being perceived and evaluated by employers-to-be. You’ll also gain insight as to whether this image matches up with your actual situation. Remember, résumé writing and career counseling are inevitably linked together.
4. We'll send you info and set up your appointment
Plato said “the beginning is the hardest part of work” which is certainly true with career development. To ease you into the process, we’ve devised a career worksheet we’ll deliver to you along with some options for setting up a phone-meeting time. This way, you’ll have the opportunity to assess your situation at your own pace before we begin our more in-depth discussion.
5. Consult with a professional in confidence
After we receive your completed questionnaire, and arrange a date and time for our first counseling or coaching session, we’ll have your BrightSide counselor call you. All of our services are conducted via phone and email, which means you can explore your career options from the comfort of your own home. We respect our clients' privacy, dignity, and diversity which is why we take the necessary steps to ensure confidentiality and conduct appropriate, nationally-approved counseling practices as mandated by the National Board of Counseling Certification, the American Counseling Association, the National Career Development Association, and our other governing bodies.
Our customers note the difference in how they feel about and percieve themselves once they’ve talked with a BrightSide counselor. With replenished confidence and focus, the’ve learned how to transform their job search into a successful career-building experience.
Should you decide to utilize our résumé services following your career counseling or job-search coaching, the counselor with whom you work will then serve as your résumé writer. After all, what better person to write your life story than the person who just listened to it in its entirety.


